常见问题
常见问题

我的FACEBOOK帐号升级成为了MMOG.asia帐号,还可以在FACEBOOK登入我的帐号吗?
可以,玩家可以选择在MMOG.asia官网登入,或是继续在FACEBOOK登入您的游戏角色。

我的FACEBOOK帐号升级成为了MMOG.asia帐号,就只能在MMOG.asia官网充值吗
不是,玩家可以自由选择充值方式。玩家可以在本来的FACEBOOK帐号游戏里面充值,也可以选择在MMOG.asia官网进行充值。

如果我拒绝升级成为MMOG.asia会员,我还可以继续进入游戏吗?
可以,但是如果FACEBOOK发生任何问题(如:帐号被盗或帐户被封)导致FACEBOOK玩家无法登入游戏,官方无法协助FACEBOOK玩家登入游戏。

升级成为MMOG.asia帐号有什么好处?
玩家可以更快捷和方便地在MMOG.asia官网登入游戏。除此之外,玩家还可以享受成为MMOG.asia会员的优惠,例如兑换优惠礼包等。

我选择了升级成为MMOG.asia帐号,我的帐号内的其他MMOG.asia旗下游戏是否也一并升级?
是的,玩家只需填妥升级MMOG.asia帐号表格一次,就可以将整个FACEBOOK帐号的所有游戏资料升级成功。

什么是MMOG.asia?
MMOG.asia是一个提供网页和网络游戏给广大玩家的全球性网络游戏平台。

什么是MPass?
MPass是MMOG.asia帐号的俗称,让您能登入MMOG.asia里的游戏。

如何注册MPass?
MMOG.asia will not be liable for any loss if the information given is invalid or non genuine.

如何激活MPass ?
认证邮件会发送到您的邮箱。电子邮件里,您将会被转移到MMOG.asia页面,并且要求您填写个人资料。一旦您完成了个人资料填写,您的MPass将被激活。

什么是MCoins?
MCoins是MMOG.asia里的模拟金币。 1000 MCoins转换为RM10。

如何充值MCoins?
请点击 这里 充值您的MCoins.


哪里可查询我的MCoins余额?
请点击 这里 查询您的MCoins余额.


如何购买MCoins?
通过MOLePoints能购买MCoins.


How credit card / online transfer transaction works?
1. The customer (you) shops at MMOG.asia and select credit card or online transfer as payment option during checkout process.
2. The customer enters the credit card / online transfer details required at a secure payment page powered by MOLPay gateway.
3. The customer is required to enter one-time password (OTP) at banks's page to authenticate the online purchase.
4. The transactions will be sent through secure credit card payment or online transfer network for approval.
5. The credit card / online transfer issuer approves the transaction with approval code.
6. Payment has been made successfully to MMOG.asia.


Why “MOLPay” name stated in my card statement?
We have appointed MOLPay as our third party payment gateway to process online transactions.


Who is MOLPay?
MOLPay is a third party payment gateway that being authorized to process payment transactions of credit card, internet banking, e-wallet & cash payment. MOLPay is notified by BNM under Malaysia Payment System Act 2003. For more info, please visit www.molpay.com.


How secure is MOLPay payment gateway?
All communication between you can MOLPay are encrypted using a 256-bit SSL connection. MOLPay services are scanned and certified by Hacker Safe & SiteLock everyday. MOLPay services comply with the global data security standard – Payment Card Industry: Data Security Standard (PCI-DSS). To protect both cardholder and merchant, MOLPay has implemented 3D-Secure environment (Verified by VISA & MasterCard SecureCode) for its credit card payment processing. Besides, MOLPay does not store any cardholder’s sensitive data and information.


What is 3D-Secure?
3D-Secure is a service facilitated by VISA and MasterCard that lets you transact online securely using your credit card. This service is available on our website. Both Verified by VISA (VBV) & MasterCard SecureCode (MSC) introduce password protection during an Internet purchase to authenticate the customer. The goal of VBV/MSC is to create the same trust and confidence amongst merchants and customers that exist in a face to face shopping environment.


What are the benefits of 3D-Secure?
VBV/MSC provides added assurance by authenticating you while using your Visa/MasterCard credit card to make payments online. You can be assured that any online merchant giving VBV/MSC service is a legitimate commercial entity. A private code means added protection against unauthorised use of your credit card when you make payments online.


How to get my password for 3D-Secure?
Most of the banks are leveraging on one-time-password (OTP) technology, allowing the card holders to receive the unique password via their registered mobile number with their credit card issuer. The way of getting the password may vary from bank to bank. For further clarification, please speak to the customer service officer of your credit card issuing bank.