Policies & Agreement
Processing Policy
We aim to deliver within the time agreed upon at purchase. The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts:

(a) Processing time for an item is the time from when you submit your order to when the item leaves the warehouse. We take 5 minutes to process your orders. It maybe delay due to system down or third-party response delay.

(b) Shipping time - Not applicable due to we selling non-tangible goods.

Please note:

  • Weather-related processing delays are not within our control




  • When to Expect Your Order to Arrive

    Once your purchase was completed, MCoins / Game point will top-up to your MCoins Wallet or in-game wallet, you will be given a Tracking ID via Thank You message page. You also can check your Transaction History via your Login to MMOG.asia MPass or click URL:
    https://www.mmog.asia/user/trans_history.