At MMOG.asia Portal ("MMOG.asia"), we are extremely proud of our commitment to protect your privacy. We value your trust in us and assure you that we will use the information we collect only to provide a more personalized gaming experience. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our many offerings.
From time to time we may reveal general statistical information about our products and services usage and visitors, such as number of visitors, number and type of goods and services purchased using MCoins, etc., but we will never reference you by name or specific personal information.
Your trust and confidence are our highest priority.
Information we collect from you
When you use our services, we collect and store your personal information from you. Our primary goal in doing so is to provide an efficient, smooth and customized experience while using our services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience easier and quicker.
We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
If you choose to purchase using MCoins, we collect information about your buying behavior. We also collect other users' comments about you in our feedback area.
If you send us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.
iOS and Android Platforms
When you use any of the MMOG.asia games or applications on a mobile platform, we may collect and record certain information such as your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, the version of your operating system (“OS”), your device name and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends.
We use mobile analytics software to allow us to better understand the functionality of MMOG.asia games or applications on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not disclose any user’s information stored in the analytics software to third parties.
Third Party Services
Please refer to the link below for more information regarding AppsFlyer and Talking Data Policy:
Our use of information collected from you
Information we collect is used to build features that will make using our service an easier and more personal experience. This includes faster purchase requests, better customer support, improved product offerings and timely notice of new MMOG.asia services and special offers. We believe these uses allow us to improve our site and better tailor it to meet your needs.
We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotions.
We may use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of our products and services.
Our disclosure of your information
How do we protect your information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
What is push notifications?
We may occasionally send you push notifications through MMOG.asia games or applications on game updates, high scores and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
What about children's policy?
We ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use any of our products and services which require personal information submission with your parents or guardians permission/supervision.
Access or change your personally identifiable information
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifiable information. If you wish to access, correct or limit the personally identifiable information you have submitted to us, you may update your profile online by logging into your account. If you have registered your profile at our www.mol.com site, your username and password are required in order to access your profile information.
General practices regarding use and storage of personal data
You acknowledge that MMOG.asia may in its sole discretion establish general practices and limits concerning use of the products and services, including without limitation the manner in which the products and services may be used. You acknowledge that MMOG.asia reserves the right to deactivate the accounts that are inactive for a period of seven (7) years. You further acknowledge that MMOG.asia reserves the right to modify these general practices and limits at any time, in its sole discretion, with or without notice, and you agree that your continued use of the MMOG.asia products and services after such modification will constitute your acceptance of an agreement to be bound by the modified general practices and limits.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and the latest Internet security methods and technologies.
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